Issues signing into zyBooks app

Incident Report for zyBooks

Resolved

This incident has been resolved.

Posted Aug 04, 2022 - 21:35 PDT

Investigating

Due to a recent change we made with how we handle auth tokens. Users may see an error that says "Application has been updated. Please sign in to continue working."

We recommend signing out and signing back in.

If you are clicking on an LTI link in Canvas/Blackboard/Moodle/Brightspace D2L, you may need to log into the site directly by going to learn.zybooks.com. If you do not know your password you can use the forgot password field to reset your password.

Posted Aug 04, 2022 - 20:51 PDT

This incident affected: learn.zybooks.com - zyBooks content and platform.